Franchise Hotel – Outlet Manager 406 views

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.

Your day to day

• Oversee the dining area and supervise food and beverage staff, ensuring adherence to established operating policies.
• Foster a positive team atmosphere, providing feedback, coaching, and maintaining high standards of behavior.
• Maintain records of staff performance and operating costs, and manage scheduling and payroll.
• Handle guest complaints calmly and professionally, seeking feedback to improve service.
• Ensure proper food presentation, handling procedures, and quality of deliveries.
• Order supplies and arrange maintenance for equipment.
• Total receipts, balance sales, and ensure proper bookkeeping.
• Respond flexibly to staffing changes and operational challenges.
• Identify and address restaurant issues through reports and proactive measures.
• Utilize POS and inventory software for effective management.
• Assist in planning regular and special event menus.